A recent research has proved that the 70% of the users uses the chat to ask information: they do it to be reassured, to receive that human feedback that only a clerk can offer physically.
And the aim of YITH Live Chat is exactly this one, in an immediate and performing way.
- All features of the free version
- Freedom to have all the conversations at the same time as you want
- Customization of the agent’s profile
- Users can send offline messages when the chat console is not available
- “Chat logs” section to control all the saved conversations
- Each user can ask for the transcription of the conversation via email
- Each copy of the conversations can be sent to one or more emails set in the option panel
- Chat session evaluation of the user (good/bad)
- Advanced customization of the interface
- Chat duration timer
- Deactivate the chat system when no operator is online New
- Compatibility with YITH WooCommerce Multi Vendor: users can send messages to vendors with the chat available in the related vendor detail page New
Compatibility with WordPress and WooCommerce
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All goodies for CmsDude members! We are family, we grow together brothers!
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